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You can also reach us on the phone at (866) 912-8855 or email rfp@silicus.com

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Please complete the form below, and a Silicus representative will get in touch with you.

Azure Managed Services

Azure Managed Infrastructure Ops

Silicus provides fully managed Microsoft Azure Managed Infrastructure Ops with 24/7 Cloud Ops Center, Microsoft-certified Azure engineers, service automation frameworks, and advanced cloud tools & IP for continuous monitoring and adaptive management. Our Azure Managed Infrastructure Services ensure availability and performance, increases agility and transparency, and enhances operational health and security, allowing you to focus on innovation and growth.

Services

Silicus offers 24x7 Azure Managed Services to comprehensively monitor, support and manage Azure infrastructure for over hundred global customers. Our process and service frameworks are modelled along ITIL, SOC, and ISO 20000 standards.

Azure Hosting (CSP)

Azure Hosting (CSP)

  • Azure Tenant & Subscription Provisioning
  • Consumption Reporting and Consolidated Billing
  • Managed Microsoft Escalation & Advanced Support
Proactive Monitoring

Proactive Monitoring

  • Azure IaaS Monitoring
  • Third-Party Security Virtual Appliance Monitoring
  • Anti-Virus Event/Threat Monitoring
  • Backup Status Monitoring
  • Alerting & Integrated Incident Management
  • Integrated with Major Service Monitoring Solutions
  • Templated Monitoring & Alerting by Resource Type
IaaS Configuration Management

IaaS Configuration Management

  • Azure IaaS Resource Configuration Management
  • Azure IaaS Patch Management
  • Azure IaaS Backup Schedule & Policy Management
  • Azure Runbook Development & Scheduling
  • DB Health Check & Performance Tuning
  • AD Health Check & Diagnostics
Network Configuration Management

Network Configuration Management

  • Azure Virtual Network Management
  • Azure Connectivity, Express Route & VPN Management
  • Azure Web Traffic Management
  • Third Party Security Virtual Appliance Management
Security Management

Security Management

  • Intrusion Detection & Prevention Management
  • System Threat Management
  • Web Application Firewall Management
  • Network Vulnerability Assessments
  • Network Security Group Management
  • RBAC Security and Access Management
  • Azure IaaS Anti-Virus Updates
  • Azure IaaS/PaaS Application Certificate Management
  • Encryption Management using Key Vault
Service Desk

Service Desk

  • 24x7 Service Desk & L1 Support
  • 24x7 Level 2 & 3 Technical Support
  • SLA Driven Incident Management
  • Vendor Support Coordination
  • Disaster Recovery Coordination
  • Service Scheduling & Management
  • Service Metrics Reporting
  • Silicus Cloud Enable (CMP) & Customer Portal
Resiliency & DR Management

Resiliency & DR Management

  • Infrastructure Scalability Management
  • DR Testing & Validation
Azure Advisory

Azure Infrastructure Advisory

  • Azure Spend Analysis & Optimization Services
  • Periodic Architecture Review
  • Dedicated Technical Manager
  • Monthly / Quarterly Reviews
  • Iterative Infrastructure Modernization Guidance

Why Work With Us

microsoft-gold-certified-partner

Work with a top-ranked, Gold Microsoft Cloud Partner

Leverage 24x7 Cloud Ops

Leverage 24x7 Cloud Ops Center with 100+ certified Microsoft Azure experts

Accelerate success with

Accelerate success & scale with an Azure managed services partner with a proven track record

Enhance Azure Ops with advanced,

Enhance Azure Ops with advanced, automated tools, CMP & Customer Portal