MS Dynamics CRM Consulting.
We Are Experts.
Silicus is a Microsoft Gold Partner with expertise in Dynamics CRM implementation and development including customization, integration, migration, upgrades, as well as custom and XRM development.
Our Dynamics CRM implementations support seamless integration with enterprise business systems to enable a 360-degree customer view, easy reporting, and actionable insights.Our Dynamics CRM consultants can help you leverage Dynamics CRM for better sales, marketing and servicing process management.
All Bases Covered. End-to-End Dynamics CRM Services.
We work with clients across industries to configure, customize, and implement Microsoft Dynamics CRM both on premise and on cloud. We focus on delivering exceptional user experience that in turn drives better user engagement.
Silicus has end-to-end capabilities in Dynamics CRM from strategy formulation, creating implementation roadmaps, to analytics and custom reporting.
We help your sales, service, and marketing teams be productive and improve performance with tailored solutions. Our expertise includes implementing Dynamics CRM for:
- Sales process streamlining
- Unified customer servicing
- Field service automation
- Smarter marketing
- Social engagement
Business Analysis and Planning
Our consultants help define your strategic vision for Dynamics CRM relying on best practices and extensive business insights.
Based on your vision, we build a roadmap that reflects the functional requirements, along with a detailed implementation plan.
We can extend Dynamics CRM through custom development to address your unique business requirements.
We leverage the Microsoft.NET and xRM Application Framework to build and deploy custom business solutions using Microsoft Dynamics CRM.
Customization and Implementation
We can customize Dynamics CRM implementations starting from a look and feel that matches your company colors, to customized functionality development that is unique to your business requirement. We can also customize forms, dashboards and reports, ribbons, and workflows.
Our Dynamics CRM implementation services include Dynamics configuration, Data Migrations, Workflow automation, and Seamless integration of Dynamics CRM with other business applications.
We use Microsoft recommended best practices and pre-built migration tools to upgrade your legacy CRM implementations to the latest versions.
Additionally, we are specialists in helping our customers make the transition from on premise Dynamics CRM to Dynamics Online.
3rd Party Integrations
We can integrate 3rd party add-ons and existing enterprise applications to MS Dynamics CRM. Our integrations do not compromise the stability or performance of the core application.
We have integrated e-commerce storefronts, order management systems, maps, shipping labels, signatures, and reporting software within MS Dynamics CRM.
Training and Adoption
We can help drive Dynamics CRM solution adoption with in-depth training to potential users with certified training material. The training covers custom report development, workflow design, field creations etc.
We have separate training modules for system administrators and end users, with relevant training courses.
Deploy With Confidence. We Know the Platform Inside Out.
Silicus has experience working on all facets of the Dynamics CRM suite - on premise or on cloud with support for CRM upgrade and migration, integration with enterprise systems, and industry specific solutions.
Dynamics CRM Versions
MS Dynamics CRM 4.0 / 2011 / 2013 / 2015 / 2016
MS Dynamics CRM WCF Services, MS Dynamics Web Services, ASP.NET Custom WCF
SharePoint, Outlook, Yammer, Google APIs, Bing Maps, VOIP, Social Media, eSignature, SMS Gateways, E-commerce Storefronts, Order management systems etc
JQuery, AngularJS Forms, Knockout.js, Bootstrap, HTML5 / CSS3
Why Work With Us. Our Track Record.
CRM Domain Knowledge
Expertise across Sales, Marketing, Customer Service, Business Process Automation, and Social CRM
Strong Track Record
Proven track record delivering CRM projects across implementation, customization, upgrades and integrations across on premise and cloud platforms