About the Client

The client is world's leading edge mass notification and emergency alerting systems Technology Company catering to a vast array of governmental, educational, commercial and non-profit entities.

Business Challenge

The delivered its services through a suite of software applications that ran in the background, with only few customer facing applications. These applications were accessed and used by the client’s team of product management specialists. One of these applications was built using older web based technologies that did not support the latest advancements leveraging social media, analytics etc. Moreover, the UI was not good enough and the application lacked e-mail support.

 The client was behind the competition and wanted to have a total upgrade of the software suite to contemporary technologies and features. The client chose Silicus Technologies for our proven expertise and track record on Microsoft.NET technologies.

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Silicus Solution

The software application was used by the client for mass communication and was well integrated with the rest of the software suite.

Application Development from Scratch

After studying the existing software application, the team decided to build a new Mass Communication application with 3 tier architecture. The application would be built with the latest Microsoft.NET technologies and would be considerably enhanced to include new features and functionality such as:

  • E-mail blasts
  • Conference calls
  • Voice calls
  • Text messages (SMS)
  • Surveys
Integrations

The software application was developed in a flexible and open framework to support easy integration with software suites as well as other 3rd party applications. The team developed integrations with the following software:

  • Integrations with existing software suites
  • Integration with automated voice call engine
  • Integration with E-mail SMTP server
  • Integration with Text to Speech Converter
Widget Based Module Development

The application was designed and developed to correspond to a widget based format with several standalone modules delivering the required functionality. Each of these widgets could be positioned at different locations in the application and could be configured for specific user preferences. The widget based development was done using MOSS web parts.

Application Development Methodology

The team adopted Agile methodology for application development with 2 – 3 week sprints and daily SCRUM meetings.

UI Development

One of the main client requirements was to have an elegant and easily usable UI for the client’s product management team. This was accomplished through using Telerik RAD controls for UI development.

Technologies Used

Language ASP.NET MVC4
Languages

C#, ASP.NET

Language ASP.NET MVC4
Database

SQL Server 2008

3rd Party Integrations QuickBooks Online (For Invoice & Payments)
3rd Party Integration

Telerik RAD Controls

Framework
Framework

Microsoft.NET Framework 3.5, Spring .NET Framework 2010

Web Parts

MOSS web parts

Client Benefits

Future Ready Application Built on the Latest Technologies

The client wanted a modern application that could be easily enhanced and maintained. This was accomplished by using the latest .NET technologies and 3rd party controls.

Modern, Elegant and Responsive UI Using Telerik Rad Controls

Silicus' .NET developers used Telerik RAD controls to develop the UI. The UI looked more elegant, rich and responded faster compared to the earlier application.

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