Health Club Software Enhancement for better Payment Processing

Success Story.

Health Club Software Enhancement for better Payment Processing

About the Client

The client is a leading provider of health and fitness software solutions for gyms, health club, sport clubs etc. Their solutions encompass billing, payment processing, point of sale and several other aspects related to managing health club operations.

Business Challenge

The client’s payment processing solution offering did not meet customer expectations due to lack of several features and options. In response, the client decided to enhance the existing payment transactions module, upgrading it from beyond just sending and receiving payment and remittance information to include more features and options, in keeping with higher customer expectations.

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Silicus Solution

Silicus helped the client build a feature rich and robust payment transactions module, by developing several features such as:

  • Check-In
  • Backoffice(Accounting)
  • Point of Sale (POS)
  • Reccuring Payments Engine
  • Propsecting/Sales Payment
  • PCI Compliance

In keeping with the platform consistency, the modules were developed on Microsoft technologies such as .NET, C# and MS SQL.

The POS billing feature was architected for PCI compliance, designed to protect sensitive credit card related data. The software was also touchscreen enabled to process credit card payments in real-time. The real-time credit card payments process include chip & pin, and the application also supported reccurring payment for both Credit Card and ACH for batch processing.

The entire application was re-architected for PCI PA-DSS and validated by the PCI-SSC as PA-DSS compliant.

The check-in module was designed to sync with data across the entire system, searching for members profiles across multiple locations and unfiying the information. The module could display alerts for important account updates, past dues etc.

Silicus also developed a strong report generation module, allowing health clubs to gather and report of information across different branches for better insights into their operations. Silicus also built in the required flexibility and robustness within the application for supporting large multi-club chains as well as standalone local clubs.

Technologies Used

Framework
Framework

ASP.Net/MVC, WCF, Windows Forms, REST API

Language ASP.NET MVC4
Language

C#, VB.Net, T-SQL, XML, JSON, JavaScript, Jscript, HTML5

Server
Web Server

IIS

IDE
IDE

Visual Studio 2015

Database
Database

SQL Server 2014

3rd Party Integrations QuickBooks Online (For Invoice & Payments)
3rd Party Integration

Citrix, Infragistics, Logi Analytics, MOVEit file transfer, Crystal Reports

Client Benefits

Achieve PCI Compliance

Silicus was instrumental in helping the client achieve PCI compliance for its solution, helping drive customer acquisition and comply with PCI mandates at the same time.

Boost & Retain Customers

To increase membership and improve member satisfaction, the software includes features such as sales prospecting, member self-service, locker management, nursery monitoring, court management, gift card purchase/redemption etc. which adds value to the end users as well increase the overall customer retention rate.

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