Application Maintenance for Energy Compliance Services Company

Success Story.

Application Maintenance for Energy Compliance Services Company

About the Client

The client is a training provider for Operator Qualification (O.Q) and provides operator services to the energy industry including oil & gas, utilities, distribution and power generation enterprises. Their training programs enable contractors and evaluators to be up-to-date with applicable regulatory standards in their respective fields. The client’s online system provides prompt access to contractor qualifications, with complete backup documentation available for every qualification.

Business Challenge

The client’s prior project compliance system allowed immediate access to employee and contractor qualifications, with the required backup documentation available for each one. However, it did not function as a complete unit. For instance, the Field Verification Report (FVR) functionality included contractors and tasks, but did not include project specifications. Thus, the client decided to enhance their existing system into one cohesive unit for their employees, operators and contractors by doing the following:

  • Allowing operators to manage project-based requirements of their suppliers
  • Modifying the interface for operators to access the project compliance system, and manage contractor and internal employee requirements
  • Allowing contractors to include additional requirements for internal employees
  • Categorizing projects by type

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Silicus Solution

The client engaged Silicus for its proven application outsourcing services and extensive expertise in Microsoft .NET. The highlights of application enhancements till date include:

OPERATOR-INTERFACE MODIFICATION
  • An interface is offered to create independent projects.
  • Methods are given to define project requirements.
  • An interface is provided to search for vendors / contractors as per project requirements, where current vendor / contractor status against project requirements is available.
OPERATOR-ORIENTED FEATURES
  • View contractor status with reference to project requirements.
  • Capability to define project owners, and administer and monitor users who have access to the operator’s projects.
DEFINED OQ AND NON-OQ PROJECTS
  • An operator is able to track projects that do not require O.Q Task Qualifications.
  • Capability to define projects that include regulated and non-regulated activities
  • Improved user experience by project definition screens modified using a step-by-step wizard. The project definition steps can be sequenced differently for different project types.
DEFINED OTHER PROJECT ATTRIBUTES (RISK REQUIREMENTS)
  • Operators have the capability to define additional attributes that represent project requirements due to any risks present.
  • These attributes are associated with one or more project types. Therefore while defining a project, only those attributes associated with the specific project type are displayed.
STREAMLINED CONTRACTOR SELECTION PROCESS
  • When adding contractors and inspection companies to a project, the operator will be able to search for contractors with their status against all types of project requirements leading to informed decisions.

Technologies Used

Language ASP.NET MVC4
Language

C#, VB.NET

Language ASP.NET MVC4
Database

SQL SERVER 2008 R2

Framework
Framework

.NET 3.5

Operating System
Operating System

Windows Server 2008

Web Technologies
Web Technologies

ASP.NET

3rd Party Integrations QuickBooks Online (For Invoice & Payments)
3rd Party Integration

Telerik

Testing
Testing

MS Tests

Tools / Libraries
Tools / Libraries

AjaxToolkitControls, Telerik

Project Management
Project Management

TFS (SCRUM Template)

Reporting
Reporting

TFS (Burndown Charts)

Client Benefits

Extensive Features for Better Service

With the modified operator interface and other system features, operators can easily manage the service requirements of suppliers which are project-based. Furthermore, they can easily view and locate contractor details that suit their project specifications.

Informed Contractor Selection Considering the Project Requirement

A user-friendly project compliance system, it is a one-stop shop for both an operator’s and contractor’s internal requirements for sub-contractors. Being an industry leader in comprehensive operator services, the client was able to add features that allow instant access to employee and contractor qualifications, with the required backup documentation available for each one.

Enhanced Engagement among Employees, Contractors And Users

The enhanced system works as a cohesive entity for all types of users associated with their respective industry segments.

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