IoT Connected Enterprise
The ability to reliably and cost effectively connect sensors and devices over the internet has opened new frontiers in the way businesses and governments can transform and improve their operational effectiveness. Companies at the forefront of digital have been quick to seize the opportunities offered by the Internet of Things (IoT) to disrupt and expand their respective industries, capture a larger share of wallet from their customers, while doing this at a lower cost compared to their peers.
What is IoT connected enterprise?
A business that leverages IoT devices and sensors to augment their existing data acquisition methods for better insights and intelligence, with the business objective of making quantum improvements in operational effectiveness, launching new products and service offerings, or effecting transformative customer experiences in their customer touchpoints.
Digital businesses leverage IoT in combination with cloud computing, intelligent analytics powered by Artificial Intelligence and Machine learning, and software development to help solve problems, find new efficiencies, and enhance experiences.
New Products & Services
IoT connected systems have revolutionized the data monetization economy in two ways – by providing operational data that was previously unavailable and / or providing data in real time. These twin advantages have helped business innovate new products and services that provide greater value to customers compared to the incumbents, and often disrupting existing competitive forces or blurring the boundaries within industries in the process.
Enhanced Customer Experience
Sensors embedded within products that customers use and interact with provide operational insights and customer preferences at a granular level, helping product owners identify distinct customer segments and design products that fit their needs - a truly user centric design approach. Ambient intelligence enabled by IoT, cloud and cognitive computing, enables products to constantly sense, adapt, and improvise as they are used, imparting a more immersive and compelling user experience.
Machine learning and artificial intelligence in the cloud work on real-time data streams from IoT to provide alerts for pro-active actions, automate processes and workflows, and improve operational effectiveness by constantly learning and fine tuning practices. Business apps, bots and agents built atop IoT systems can integrate within in-house enterprise applications, feeding data and recommendations that intelligently prioritize and route tasks and improve business speed and agility.
Why cloud-first for IoT connected enterprise?
The Internet of Things requires the cloud to be successful. The cloud provides the pathway for IoT devices and sensors to transmit and store large amounts of data, provides the back-end analytics and computing resources to derive insights and intelligence from the data, and serves as a scalable and highly available medium for two-way communication.
Organizations already pursuing a cloud first strategy will be better placed in leveraging IoT to:
- Achieve on-demand and rapid resource elasticity as their IoT operations scale
- Cost effectively gain access to storage and computing resources
- Increase speed and agility in deploying products and solutions
- Lower startup cost and investment risk for innovation
- Maintain higher reliability, availability and security at scale