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Quality Management Framework
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The Silicus Quality Assurance Management System is the blue print for a suite of documented, repeatable, software testing solutions that ensure systems and applications do what they are intended to do and perform at their peak. The system is CMMi standards from the Software Engineering Institute. The system is the outcome of years of experience, improvements and corrections in the software development quality assurance processes that Silicus QA and test engineers employ.
The SQAMS framework covers a list of forms, templates and checklists at a low level and a set of guidelines and standards to be adhered to, at a higher level. These cover each stage of the Software Quality Assurance Life Cycle.
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The SQAMS framework is essentially a set of checks and balances that ensures quality is never compromised at any stage of the testing and QA process.
Based on past QA and testing projects executed, Silicus engineers have created a process database that captures all project performance related metrics. This data forms the basis to construct Silicus' process-capability baseline, which is used by QA managers/leaders to estimate effort, schedule tasks, and predict defect levels during the engagement-planning phase.
A process capability baseline allows Silicus to compare output and effectiveness with previous ones to identify trends, which ensure alignment of process improvement activities with organizational quality goals.
The SQAMS framework allows for process tailoring in occasions where QA and testing requirements are highly specific.
Some of the highlights of the SQAMS framework are:
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Risk Mitigation
- Organization Risk Repository with mitigation established
- Risk Planning a key activity for all QA and testing Projects
- Resource shadowing built into the resource structure for engagements / organization
- All QA and testing project risks identified and the mitigation/contingency plans reviewed during the weekly project review meetings
- Visibility to Senior Management on all Project Risks. Risks and their mitigations / contingencies discussed during Management review meetings
- Ability to link Risks to requirements, changes, bugs using TFS tool
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Knowledge Management
- Knowledge Management process defined and employees encouraged to share their experiences (Lessons Learned, How do I, FAQ, best practices)
- Organization Knowledge Management portal accessible for all employees
- Customer and product specific portals accessible only for employees working on the customer's project (IP Protection)
- Critical Elements of each QA and testing exercise for the product/project identified and knowledge base articles are created for reuse, awareness and future training
- Employees awarded for contributing KB articles (Objectives defined and reviewed during the appraisal cycle)
- Quick Ramp up of new resources with the help of the content in Knowledge Management portal and also KT Sessions
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Partnerships and Investment in R&D
The SQAMS framework advocates constant updating of the tools and 3rd party products used for QA and testing projects.
- Key Partnerships:
- Microsoft Gold Certified Partner
- HP Enterprise Management Alliance Partner
- Sun iForce Partner
- IBM Business Partner
- Oracle Partner Member
- Relationships with other Product Companies
- SAP, CA, WebMethods, Cognos, Compuware, MySQL
- Resident technology SMEs
- Development and Implementation of SDLC Tools
- Development of Testing Tools and Frameworks
- Access to third-party products and tools through development partnerships
- Investment in hardware for testing and certification
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Quality and Process Certifications
- ISO 9001
- ISO 27001
- CMMi 3
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Offerings
