e-Learning Solutions
Industry Practices Healthcare Services Software Product Engineering Services e-Learning Solutions Healthcare industry is undergoing incessant changes to accommodate exhaustive requirements of regulatory compliance. Besides, there are new-gen treatments, complex health plans, evolving technology trends, upcoming drugs and medical equipments etc. which add to the pressure of keeping up with the pace of this industry.
With the shortage of healthcare staff and little time-in-hand due to regulatory deadlines, organizations cannot afford to keep their doctors and other medical and administrative staff under-skilled. E-learning solutions can be of significant help in bringing the entire organization on the same page. Online education enables continuous competency-based self-education for the entire staff, thus ensuring that the business is up-to date and there are no gaps in achieving organizational goals.
Implementing e-learning solution in a payer or provider organization can bring multifold benefits like reimbursement efficiency, patient data confidentiality, competency to avoid non-conformance during audits.
Jose Ramon Mosteiro
Ford Oxaal
Dayon Kane
John Ferrari
Umesh Verma
Dan Boehm
Bo Keyslay
Michael VaughnWe leverage our ability to understand leading-edge technologies that guarantees world-class product architecture, design, implementation, deployment and servicing. Further, we have the right mix of techno-functional and QA experts that help you realize your goal of custom-product development while ensuring business-applicability, adherence to quality & compliance, scalability and cost-effectiveness. In addition, Silicus offers following specific services for e-learning solutions in provider and payer organizations:
- Course creation, subscription, roll-out and maintenance
- Knowledge management tools for maintaining question banks, storyboards and complex concepts
- Integration of audio-video, animation, cross-reference tools and innovative content model for interactive online learning
- Information sharing platforms like classroom discussion space, blogging, questions, feedback etc.
- Online assessment tests and user skill benchmarking tools
- SaaS-based development or enablement of existing e-learning solution
- Migration of e-learning solutions to mobile platform to enable m-learning
Build organizational intelligence
Online training courses in medical billing & coding like ICD-10, SNOMED standards, workflows for collection & reimbursement, policy and compliance updates, SOP roll-outs etc. can be maintained in a knowledge repository. This can be used to quickly train new hirers and can also be subscribed by other staff members at their own convenience. Multimedia techniques can further enhance the delivery of such programs.
Improve customer service
Medical and financial issues regarding complex processes can be uploaded on e-learning portal to equip the front-end staff with right information to support customer queries. Links to educational website, feeds and internal knowledge platforms can also be provided on the e-learning portal.
Audit-readiness
With regular roll-outs of updates in internal and external policies, staff at the hospital, payer or clearinghouses can be well-prepared to face red flag rules, RAC (Recovery Audit Contractor) audits, HIPAA audits. This also helps them to mitigate the risk of fraud and abuse.
Core Skill Development
Complex patient scenarios, latest treatments, adverse effects, drug information, nurse training, hygiene and similar knowledge base can be maintained to enable online-learning for doctors, nurses and administrative staff.