Process Tools

We constantly research, evaluate and adopt innovative and useful process tools that simplify complex and manual tasks related to project portfolio management, project management, resource management, requirements and issue management. Apart from just simplifying these tasks, our objective in using these tools is to improve turnaround times, improve quality of deliverables and facilitate better communication and collaboration amongst stakeholders.

We have invested in some of the leading software process tools including Team Foundation Server, JIRA, Projector PSA and SharePoint and continue to identify more enabling tools. Finally, we have a dedicated in-house software engineering process group (SEPG), with investments in capable software process analysts, architects and developers who work in tandem to develop software components and tools that customize and extend the benefits from the process tools we use.

The tools that our project teams use ensure uniform quality across projects by use of pre-defined templates for requirements, issues and project management. All project activities, from project initiation to project completion, are completed using these tools.

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We follow a well defined process for evaluating and adopting process tools. Our software engineering process group maintains a set of documents, tools, methods and practices that are essentially the crux of our process tools adoption strategy. These assets help us choose the right set of process tools for use in a particular project. Also, these assets serve as a fertile research ground to analyze how things could have been done better and what aspects of the process can be further automated.

Our strategic approach to adopting process spans across specific aspects within the project life cycle. Some of the aspects and tools we use are mentioned briefly below:

  • Wiki based collaboration tools such as Confluence
  • Team Foundation Server

  • Projector PSA

  • JIRA with SCRUM plugin, TFS, Projector PSA

  • BugZilla, Sales Force, Trac, OnTime, Remedy, Vantive, JIRA, HP Quality Center
  • Team Foundation Server - TFS for work items, requirements, issue and test management

  • VSS, VSS Source Offsite, CVS, SVN, Tortoise SVN, TFS-VSS

  • Microsoft SharePoint
  • Enterprise Collaboration and Wiki Software (Confluence)

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