Project Engagement

In project engagements, we are completely responsible for the deliverables by way of addressing your business problems. The deliverables may be a total solution, a piece of a solution that may be integrated into a larger solution or a set of different solutions. The project engagement could leverage multi-shore resources across onsite, offsite and offshore.

How we start

Typically, most project engagements start with a high level objective defined by the client's organization. Often the client's internal team may have developed a detail approach and a detail requirement scope. Alternatively we work with the client through a requirements solicitation and scope analysis project engagement.

If the detail scope is well defined with small risk from unknowns, we present a formal proposal for delivering the project on a fixed or time and material basis. Alternatively, if the scope definition has extensive gaps, we recommend breaking the scope into a series of projects. Completion of each project provides clarity for subsequent projects in the series and helps better manage scope, deliverables, and timelines, and reduces risks.

In addition to receiving our proposal, the client at this time can release a request-for-proposal to solicit bids from multiple service providers leveraging our requirements scope deliverables. Our proposals are comprehensive and include the following:

• Functional requirements
• Technical requirements
• Software design and architecture or test cases (in case of a testing project)
• Resource Plan
• Project management Plan
• Risk mitigation plan
• Time and cost estimates

Clients then review the proposals and seek clarifications as required. On selection as the service provider of choice, we enter into services agreements with an agreed upon start date and plan for project kick-off.

Project Management

Management of all aspects related to the project is our responsibility. We verify project requirements with you at the onset, and get acceptance on the deliverables at the end of the project. Throughout the project we work with you to continuously validate our solution design. We are responsible for managing the following aspects of the project:

• Timeline and schedule
• Deliverables
• Quality
• Validation and Verification
• Resources
• Project Management and Communications

People

During initial discussions with the client, we try and gauge the resource requirements for the project - from an experience and skills point of view. If the resource requirements cannot be met within our existing team, we start the resource sourcing process in parallel to proposal preparation. The responsibility for staffing the project and managing its personnel is ours. Once the project begins, we bring in and move out resources that may be needed during each phase of the project life cycle. Once the project has been completed, resources are available to the extent of the warranty period.

Billing

We typically undertake the execution of project in on a Time & Material or Fixed Bid basis. A time and material basis is typically used when project requirements are not well defined and are expected to evolve during the execution of the project. Invoices are raised on agreed upon schedule. A fixed bid basis is typically used when project requirements are well defined and there is minimal risk from anticipated requirement changes during project execution. Invoices are raised on an agreed upon schedule or on achieving specific milestones. In either of the two cases, pricing of services is determined by the project resource plan, across all project phases.